NOW ACCEPTING PAYPAL

Delivery

Our postage and packing charges are as follows...

UK
£4.95

(Programmes:  £1.00 each Large Letter)

EU
£9.95

Rest of World
£15

Please note: We aim to despatch all orders within 2 working days but please allow longer for busy periods. 


Click & Collect Facility Also Available!

Choose to collect merchandise from our store. When ordering merchandise you will receive two emails, one to confirm your order and a further email to confirm when your order is ready to be collected from your chosen store. When you collect your order we require a copy of your order confirmation or ready for collection email/text.

 


Returns

If you wish to exchange merchandise or require a refund, please return the merchandise to;

Ospreys Rugby Online Returns
Liberty Stadium
Landore
Swansea
SA1 2FA

by REGISTERED POST/RECORDED DELIVERY.

Postage is paid by the customer. We regret we cannot accept responsibility for any items which are not returned to us Registered Post/Recorded Delivery. For exchange or refund the items need to be accompanied by the receipt as proof of purchase. If items are unsatisfactory they must be returned within 14 days. All goods returned must be in good condition. We reserve the right to refuse to exchange or refund items that we consider to be damaged or that have not been treated in accordance with the instructions provided.